WhatsApp Appointment Booking for Clinics & Doctors
Patients book and reschedule on WhatsApp, 24/7, in their language. Automatic reminders mean fewer empty chairs — and your front desk stops drowning in calls.
A busy clinic front desk is pulled in three directions at once. The phone rings mid-consultation, a walk-in is waiting to be registered, and every second caller only wants to know your timings, which doctor is in today, or whether they need to fast before a blood test. When the line is engaged the caller simply hangs up and tries the clinic down the road, and anything that comes in over lunch or after closing waits until morning — by which point the slot may already be gone.
Welqo puts an AI booking assistant on your clinic's own WhatsApp number so patients can book, reschedule and cancel across every doctor's calendar, 24/7, without your staff touching the phone. Say a patient messages at 9pm, "Is any general physician free tomorrow morning? My father has a fever." The assistant checks the physician's live availability, offers 10:15 or 11:00, confirms the booking, and sends a reminder 24 hours and 2 hours before. When a message is genuinely clinical — "should he stop his BP tablet before the test?" — the assistant does not guess; it hands the chat straight to your team.
Every doctor, room and diagnostic resource gets its own calendar with its own hours and buffers, so two consultations are never booked into one cabin, and when a slot is cancelled the waitlist can auto-fill it. The assistant handles logistics only and never offers medical advice, which keeps patient safety where it belongs — with your staff. And because Welqo is a flat monthly tool rather than a listing marketplace, your patient list stays yours to keep, export and rebook, and any deposit you take settles straight to your own account.
Why businesses choose Welqo
- Reminders that work. 24h & 2h reminders reduce patient no-shows.
- Patient's language. Replies in the patient's language automatically.
- Answers FAQs. Hours, location, prep instructions — answered instantly.
- Escalates to staff. Hands medical/edge questions to your team safely.
Go live the same day
- Sign up and add your services and hours
- Connect your WhatsApp number
- Customers book — you get the calendar
Frequently asked questions
Can it handle a clinic with several doctors and departments?
Yes. Each doctor, department and resource (a consult room, an X-ray machine) gets its own calendar with separate working hours and buffers. A patient can ask for a specific doctor or specialty, and the assistant only offers slots that person actually has open — so it never double-books a room or a doctor.
Does the assistant give patients any medical advice?
No, and this is deliberate. It is scoped to booking and logistics — timings, location, which doctor to see, rescheduling, and the pre-visit instructions you give it. Any symptom or clinical question is handed to your staff with one-tap handoff, so nothing medical is ever answered by a bot.
Can it answer routine pre-visit questions like fasting or what to bring?
Yes. You give it your standard instructions once — for example fasting before a lipid profile, or bringing ID and prior reports — and it answers those instantly in the patient's own language. Anything outside what you have configured is escalated to your team rather than guessed at.
Will this actually reduce the calls my front desk takes?
Bookings, reschedules, cancellations, reminders and your common FAQs all move into WhatsApp, so your staff only pick up the calls that truly need a person. There is also a free web booking page you can share on your site or Instagram for patients who prefer a browser.
How much does it cost?
Free to start — a shareable web booking page plus AI booking. Paid plans from ₹999 / $15 a month unlock unlimited AI WhatsApp booking and reminders, and the Front Desk plan (₹2,499 / $39) adds no-show recovery, deposits, waitlist backfill and broadcasts.
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