AI Receptionist for Small Business

A done-for-you AI front desk that answers every customer, books the appointment and follows up — on WhatsApp, in any language, for a fraction of a receptionist's cost.

Most small businesses lose customers in the gap between the phone ringing and someone actually being free to answer it. You are mid-service, on another line, or closed for the night, and the call simply rings out. A caller who cannot get through rarely leaves a voicemail and rarely tries a second time; they move straight on to whoever picks up first. Worse, you never find out it happened, so the loss stays invisible. Hiring a full-time receptionist to cover that gap means paying a real salary, plus breaks and holidays, for a desk that sits idle through your quiet hours and still cannot answer two callers at once.

Welqo puts a front desk on the channel your customers already have open, WhatsApp, alongside a shareable web booking page they can reach in any browser. It answers every enquiry instantly, at any hour, in the customer's own language, and books the appointment into the right staff member's calendar without ever double-booking. Say you miss a call at nine in the evening: the caller receives a message, 'Sorry we missed you. Would you like to book?', replies 'anything Saturday morning with Priya?', and the assistant checks Priya's real availability, offers two open slots, confirms the booking and quietly queues the reminders, all before you are back at the counter. Anything delicate or unusual, it hands to a human in one tap, with the full chat attached.

Because it is a flat monthly subscription rather than a per-call cost, it covers your quiet Tuesdays and your fully booked Saturdays for exactly the same price, and answers ten enquiries at once as easily as one. It is a front desk that never takes a lunch break, never calls in sick, and lets no customer go unanswered, for a fraction of the cost of a salaried hire, while you get on with the work in front of you.

Why businesses choose Welqo

Go live the same day

  1. Sign up and add your services and hours
  2. Connect your WhatsApp number
  3. Customers book — you get the calendar

Frequently asked questions

Can it hand the conversation over to me or my staff when a customer needs a person?

Yes. The assistant recognises when a request is outside routine booking and passes the chat to your team in one tap, with the full conversation history attached so nobody has to ask the customer to repeat themselves. You step in only for the conversations that actually need you.

Does an AI receptionist really work after hours and on holidays?

Yes. It answers, books, reschedules and sends reminders around the clock, including nights, weekends and days you are closed. The WhatsApp line and the web booking page are always on, so an enquiry at 11pm becomes a confirmed appointment in your calendar by morning without anyone being at the desk.

Can it handle several customers at once during a busy rush?

Yes. Unlike a single receptionist tied to one phone line, it answers every chat at the same time, so nobody is left on hold or in a queue. A rush of enquiries all get an instant, individual reply.

Will it book into the right person's diary when I have multiple staff?

Yes. Each stylist, therapist, doctor or instructor gets their own calendar with their own working hours, buffers and time-off. The assistant only offers slots that person genuinely has free, so bookings land with the right team member and never clash.

How much does it cost?

Free to start — a shareable web booking page plus AI booking. Paid plans from ₹999 / $15 a month unlock unlimited AI WhatsApp booking and reminders, and the Front Desk plan (₹2,499 / $39) adds no-show recovery, deposits, waitlist backfill and broadcasts.

Start free — most businesses go live the same day · Welqo home · Guides

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