Physiotherapy Appointment Booking on WhatsApp

Let patients book and rebook rehab sessions 24/7 on WhatsApp, sell prepaid session packs that count down per visit, and cut no-shows with automatic reminders — deposits settle straight to your own account.

Physiotherapy is almost never a single visit. It is a course of sessions stretched over weeks, and the drop-off is where the revenue and the results both leak. A patient starts strong, then life gets busy and they stop booking the next appointment; a slot that should have been theirs goes unfilled; and your front desk loses time chasing people to rebook. Tracking how many sessions someone still has left on a paid plan, on paper or in a diary, is fiddly and easy to get wrong.

Welqo lets patients book and rebook rehab sessions on WhatsApp 24/7, and sell prepaid session packs that count down on their own. A patient buys a ten-session rehab pack, pays once, and each time they book the next appointment in chat one session is drawn down — both they and your front desk can see exactly how many remain. Reminders go out 24 hours and 2 hours before every session to keep patients on their programme, and if someone misses, an automatic win-back message offers a new slot rather than losing them mid-course.

Each physiotherapist keeps their own calendar, hours and buffers, so the assistant never books two patients onto one plinth, and a freed slot can be offered to your waitlist automatically. Pack payments and deposits settle straight to your own account via Razorpay or UPI at 0% commission — Welqo is a flat monthly tool, not a cut of every session you deliver. There is also a free web booking page you can share, and the assistant looks after scheduling and logistics only; any question about a patient's condition, exercises or progress goes to your physios.

Why businesses choose Welqo

Go live the same day

  1. Sign up and add your services and hours
  2. Connect your WhatsApp number
  3. Customers book — you get the calendar

Frequently asked questions

Can patients buy a multi-session rehab plan and draw it down across visits?

Yes. You sell a prepaid pack — say ten sessions — and the patient pays once. Each time a session is booked or completed, the balance counts down by one, and both the patient and your front desk can see how many remain. The payment settles to your own account with no commission on the booking. Prepaid packs are part of the Front Desk plan.

Can each physiotherapist have their own calendar?

Yes. Welqo runs per-therapist calendars, each with its own working hours, buffers and time-off. A patient can stay with the same physio through their course of treatment, and the assistant only offers slots that person actually has free — so two patients are never booked onto the same plinth at once.

How does it stop patients dropping out partway through a treatment plan?

It works on both ends. Reminders go out before every session so patients keep their schedule, they can book the next appointment instantly in the same chat, and if they miss one an automatic win-back message brings them back. You can also broadcast to your patient list to re-engage anyone who has drifted.

Does the assistant give physiotherapy or medical advice?

No. It is limited to booking, rescheduling, reminders and the logistics you set up. Any question about a patient's injury, their exercises or how their recovery is going is handed straight to your physiotherapists — the assistant never offers clinical or treatment advice.

How much does it cost?

Free to start — a shareable web booking page plus AI booking. Paid plans from ₹999 / $15 a month unlock unlimited AI WhatsApp booking and reminders, and the Front Desk plan (₹2,499 / $39) adds no-show recovery, deposits, waitlist backfill and broadcasts.

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