WhatsApp Appointment Reminders That Get Read

WhatsApp messages are read 85–95% of the time — email manages ~20%. Welqo sends 24h & 2h reminders and handles the reply: confirm, reschedule or cancel.

An empty slot from a no-show is revenue you can never recover, because you cannot sell that same hour twice. The old fix, ringing round to confirm every booking the day before, eats time you do not have and still misses people. An emailed reminder often sits unopened in a promotions folder until long after the appointment has already been and gone, and a plain one-way text just tells someone they are late once they already are. By the time you notice the gap, the chair is empty and the day is half over.

Welqo sends reminders where people actually look, on WhatsApp, on a proven 24-hour and 2-hour ladder, and then does the part a one-way reminder cannot: it handles the reply. A client who gets the 24-hour nudge writes back 'sorry, can we push to 5pm?', and the assistant checks the slot, moves the booking, updates your calendar and confirms, with no phone call and no back-and-forth for you to manage. Another replies 'cancel', and it frees the slot cleanly instead of leaving a ghost booking in the diary. If a client misses anyway, an automatic win-back message goes out afterwards to offer them a fresh time.

And when a reminder frees up a slot, your waitlist can auto-fill it, so a last-minute cancellation becomes another customer's booking rather than a dead hour. Every reminder goes out in the customer's own language, timed to their appointment, entirely hands-free, whether you have five bookings tomorrow or fifty. You protect your day and your revenue without spending either chasing confirmations by phone.

Why businesses choose Welqo

Go live the same day

  1. Sign up and add your services and hours
  2. Connect your WhatsApp number
  3. Customers book — you get the calendar

Frequently asked questions

When do reminders go out, and can the customer reply to them?

Reminders are sent 24 hours and 2 hours before the appointment. The important difference is that customers can reply, and the assistant handles it: confirming, rescheduling or cancelling right there in the thread, then updating your calendar automatically. It is a two-way reminder, not a one-way blast.

What happens when a customer replies 'reschedule' or 'cancel' to a reminder?

The assistant handles it in chat: it finds a new slot and moves the booking, or cancels it and updates your calendar. When a cancellation frees the slot, it can be offered to your waitlist automatically, so that empty hour has a chance to fill itself before it is wasted.

Are reminders worth it even for regulars who say they always remember?

Yes. A quick confirmation nudge also surfaces the cancellations early, while there is still time to rebook the slot, rather than you discovering it empty on the day. Even reliable regulars occasionally clash, and catching that in advance is what saves the hour.

What if the customer still does not show up despite the reminders?

An automatic no-show win-back message goes out afterwards to invite them to rebook, so a missed appointment becomes a second booking attempt instead of simply lost revenue. You do not have to remember to chase anyone.

How much does it cost?

Free to start — a shareable web booking page plus AI booking. Paid plans from ₹999 / $15 a month unlock unlimited AI WhatsApp booking and reminders, and the Front Desk plan (₹2,499 / $39) adds no-show recovery, deposits, waitlist backfill and broadcasts.

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