Job Booking for Repair Shops & Services
Customers book repair slots and get status updates on WhatsApp. You stop losing walk-away customers to unanswered calls.
A repair bench is no place to keep answering the phone. Your hands are inside a laptop, under a bonnet or behind a washing machine, and the call you cannot take is a customer with a broken thing who needs it fixed today — so they simply ring the next shop on the list. The rest of the day is its own tangle: "how much to fix a cracked screen?", "is my device ready yet?", walk-ins arriving in clumps, and jobs that each take a wildly different amount of time to turn around.
Welqo puts a booking assistant on the number customers already message. Someone sends "my washing machine is not draining, when can you look at it?" and the assistant answers the likely cost from your saved FAQs, offers the next real opening on a specific technician or workbench, books it, and sends 24-hour and 2-hour reminders so they turn up with the device in hand. Because every technician and bay has its own calendar with its own hours and buffers, a five-minute screen-protector fit and a half-day board repair never land on top of each other. After you close, enquiries keep getting booked instead of going to voicemail — on WhatsApp or the free web booking page you can pin to your profile.
For parts-heavy jobs you can ask for a deposit up front, so a customer who books a costly repair actually shows. That money settles straight to your own account through your Razorpay or UPI, and Welqo takes none of it — it is a flat monthly subscription, never a slice of each job. Your customer list stays yours to remind and win back, not a marketplace's.
Why businesses choose Welqo
- Missed-call rescue. A missed call becomes a WhatsApp booking, automatically — optional usage-based add-on.
- Job slots. Duration-aware slots per technician or bay.
- Answers pricing FAQs. "How much to fix a screen?" — answered instantly.
- Reminders. Customers actually show up with their device.
Go live the same day
- Sign up and add your services and hours
- Connect your WhatsApp number
- Customers book — you get the calendar
Frequently asked questions
Can customers book a specific technician or workbench?
Yes. Each technician and each bay or workbench is its own resource with its own working hours, buffers and time-off. A customer can be booked with the right person for their repair, and the assistant only ever offers slots that resource actually has free — so two jobs never clash on the same bench.
Can I set different lengths for different repairs?
Yes. Job slots are duration-aware, so a quick fix and a full strip-down take up the right amount of the calendar. The assistant blocks the correct time for each service and keeps the next customer from being booked before the current job is realistically done.
Can I take an advance for parts before I start a repair?
Yes, on the Front Desk plan (₹2,499 / $39 a month). You can require a deposit when the job is booked, which settles directly to your own Razorpay or UPI account. Welqo takes 0% of it — the deposit protects you against a no-show on an expensive parts order, and the money is yours from the moment it lands.
What happens to enquiries that come in after we've closed?
They still turn into bookings. The assistant works 24/7, so a customer messaging at 10pm gets answered, gets the next open slot, and gets reminders before it — all without anyone at the shop. The same works from the free web booking page you can share anywhere.
How much does it cost?
Free to start — a shareable web booking page plus AI booking. Paid plans from ₹999 / $15 a month unlock unlimited AI WhatsApp booking and reminders, and the Front Desk plan (₹2,499 / $39) adds no-show recovery, deposits, waitlist backfill and broadcasts.
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