Take an appointment deposit inside WhatsApp — and the money lands in your account
Welqo charges a deposit or full prepay right in the WhatsApp booking chat. Funds settle to your own account at 0% commission, and no-shows forfeit automatically.
Every empty chair has a name. The 2pm colour who booked a fortnight out, promised she'd be there, then went quiet. The consultation slot you turned three other people away to protect. You did the work of holding that time — and got nothing for it. Phone-and-diary bookings can't ask for a deposit without an awkward call and a payment link nobody opens, so most businesses just eat the loss. A no-show isn't only lost revenue; it's the customer you refused because the calendar said full. When there's no money on the line, a booking is just a good intention, and good intentions don't pay your rent or your staff.
A customer messages your business number: "Hi, can I book a balayage for Saturday afternoon?" Welqo checks your real calendar, offers 2:30pm with your senior colourist, and replies "That slot needs a ₹500 deposit to hold it — it comes off your final bill." She taps the UPI prompt in the same chat, pays, and is booked. She gets a confirmation instantly, an automatic reminder 24 hours before and again 2 hours before. If she never shows, the deposit is already yours — no chasing, no invoice, no confrontation. If she reschedules within your rules, the deposit simply moves to the new time. No app for her to install, no account to make.
The money is the point, and the money is yours. Every deposit and prepay settles directly to your own account through Razorpay, UPI, or international cards — Welqo takes 0% commission, ever, unlike marketplace apps that skim a cut of each booking. Your customer list stays yours, exportable as a real CRM, never rented back to you. Welqo replies in 40+ languages, auto-detecting whichever one the customer wrote in, and hands off to a human whenever you want to step in. It syncs to Google Calendar so your deposits, reminders, and real availability all live in one place — the place you already run your day from.
Why businesses choose Welqo
- Deposit in the chat. Ask for a deposit or full prepay right inside the booking conversation — no separate link.
- Money to your account. Deposits settle to your own account via Razorpay/UPI or cards at 0% commission, ever.
- No-shows forfeit. Set the deposit as non-refundable so a no-show forfeits it instead of costing you the slot.
- Reminders that reduce misses. Automatic 24h + 2h WhatsApp reminders cut no-shows before the deposit is ever tested.
Go live the same day
- Sign up and add your services and hours
- Connect your WhatsApp number
- Customers book — you get the calendar
Frequently asked questions
Where does the deposit money actually go?
Straight to your own account. Deposits and prepaid packs settle through Razorpay, UPI, or international cards directly to the merchant, and Welqo takes 0% commission on any of it. We never hold or route your customers' payments through us.
What happens to the deposit if the customer doesn't show up?
You can set the deposit as non-refundable, so a no-show simply forfeits it — the money is already in your account. If the customer reschedules within your rules, the deposit carries over to the new appointment instead.
Can I take a full prepayment instead of just a partial deposit?
Yes. You can require a partial deposit that comes off the final bill, or charge the full amount upfront as a prepay. Prepaid packs (like a bundle of sessions) settle to your account the same way, at 0% commission.
Does the customer need an app or account to pay the deposit?
No. They pay right inside the WhatsApp booking chat — Welqo sends a UPI or card prompt in the conversation. There's nothing to install and no account to create, which is exactly why deposits actually get paid.
How much does it cost?
Free to start — a shareable web booking page plus AI booking. Paid plans from ₹999 / $15 a month unlock unlimited AI WhatsApp booking and reminders, and the Front Desk plan (₹2,499 / $39) adds no-show recovery, deposits, waitlist backfill and broadcasts.
Start free — most businesses go live the same day · Welqo home · Guides
Also for your business
- No-Commission Booking — Keep 100% of Your Bookings
- WhatsApp Appointment Reminders That Get Read
- WhatsApp Booking Bot for Your Business
- Cut appointment no-shows three ways in one WhatsApp thread
- One WhatsApp number that books in whatever language your customer messages you in — 40+, auto-detected
- Sell prepaid class packs and session credits on WhatsApp — book against them in the same chat